Refund policy

🔄 Refund Policy

90-Day Money-Back Guarantee

At Verelle, we stand behind every product we sell. If you're not completely satisfied with your purchase, we offer a full 90-day money-back guarantee no questions asked.

To request a return:

• Contact us at support@verelle.co.za within 90 days of receiving your order
• We'll guide you through the return process
• Refunds are processed within 5–7 business days of receiving the returned item

Items must be returned in their original packaging. We reserve the right to refuse returns that show signs of misuse or damage not caused by a manufacturing defect.